Return Policy

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. 
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
 
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
 
Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at  info@lplcreations.com
Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
 
Exchanges 
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@lplcreations.com and send your item to:
LPL Creations
1401 Highway A1A , Suite 201
Vero Beach, FL. 32963
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn't marked as 'Gift' when purchased, or the gift giver had the order shipped directly to them (gift giver) to give to you, the gift receiver, then they will need to start the return/ refund process for you, the gift receiver. Gift Receivers CANNOT return unless the product was marked 'Gift'.
Shipping
To return your product, mail to:
LPL Creations
265 39thCT
Vero Beach, FL. 32968
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

LPL Creations makes jewelry that is uniquely elegant and truly original. Based in Vero Beach, Florida each piece is designed and handcrafted by Venezuelan Jewelry Designer, Luisana Prato.

Luisana began making jewelry in 2016 when she moved to the
United States. Inspired by her mom and her Venezuelan heritage, she began creating pieces based on the inspirational women in her life.
Many of her pieces carry their names, their spirit imbued to create such meaningful and beautiful pieces for others to carry. 

LPL offers an array of chic and sophisticated necklaces,
bracelets, earrings, and currently, mask holders in every color, shape, and size. Every handmade creation is imbued with love and dedication, with the purpose of making every client feel incomparably beautiful and confident. Bringing together remarkable materials in unexpected combinations— 18k gold plated and gold fill, semi-precious stones, freshwater pearls to baroque pearls, and a custom range of gold colors—our designs offer something for everybody.

All pieces are an invitation to layer and style together, and to define beauty on individual terms. So shop LPL, where jewelry creations of timeless beauty and exceptional craftsmanship can be treasured always.

~ The perks of handcrafted jewels means that custom design service is always available.~