We’re here to make your LPL Creations experience as smooth and enjoyable as possible. Below are answers to the most common questions about our materials, shipping, returns, care instructions, and custom orders.
Still need help? Feel free to reach out to us anytime at info@lplcreations.com — we’re happy to assist!
Both our gold-filled and gold-plated pieces are made with premium materials and crafted to last. The key difference is in the thickness of the gold layer:
With proper storage and gentle handling, both types will last beautifully for years and are perfect for everyday wear.
We take pride in using only high-quality, thoughtfully sourced materials. All of our pearls are 100% natural, and we work with trusted vendors around the world to find the best crystals, semi-precious stones, and metals.
Our designs feature:
Each material is carefully tested and selected for beauty, durability, and skin-friendliness — so you can feel confident wearing your jewelry every day.
Yes, most our pieces are hypoallergenic and made with skin-friendly materials like 14K gold-filled, 18K gold-plated, or natural pearls. If you have a specific allergy or concern, feel free to reach out before ordering.
Avoid water, perfume, and harsh chemicals to prolong the life of your jewelry. Store each piece in a soft pouch or cloth separately. For pearls, do not store them in airtight containers — a bit of humidity is ideal to preserve their natural luster.
Absolutely! We love creating custom pieces for weddings, gifts, or special occasions. Visit our Custom Orders page to submit your request — we’ll get back to you with ideas and pricing.
Due to the natural materials we use — such as pearls and stones — slight variations in shape, size, or color are completely normal and part of what makes each piece unique.
Yes, we accept returns and exchanges within 14 days of receiving your order. The item must be unworn, in original condition, and with its original packaging. Custom pieces are final sale. Please review our Return Policy for full details.
Our current turnaround time is 3–7 business days. Once shipped, delivery typically takes 1–4 days within the U.S. and 1–2 weeks for Canada. International orders may take 2–4 weeks. Learn more
Yes! We ship worldwide via USPS First Class International Mail. Please note that once the package leaves the U.S., tracking may be limited. Registered international shipping is available upon request for an extra fee. Learn more
Yes! You can add a gift note at checkout. We also offer simple, elegant packaging that’s perfect for gifting — no extra charge needed.
